Contact Us
What we can help with, what belongs with the seller instead, and the distributor details printed on the bottle.
Where to write
Four Kinds Of Message, Two Different Inboxes
Half of what reaches us belongs with the seller instead, so this is worth thirty seconds before you write.
Questions about this site
Anything we have written, a correction, a source you think we have missed, or a request to see where a statement came from.
Email us and mention the page you are reading.
Orders, delivery and refunds
We do not take orders, hold stock or issue refunds. We cannot see your order and we cannot chase it for you.
Contact the seller through the checkout you bought from, or the distributor on the bottle.
A bad reaction
Stop taking it and speak to a healthcare professional. In an emergency call 911.
Serious adverse events can be reported to the FDA through MedWatch and to the distributor.
Press, corrections and partnerships
Manufacturer responses, correction requests and media enquiries all reach the same inbox and all get read.
Put the word CORRECTION in the subject line if that is what it is.
The seller's own contact details
These are printed on the product label and are the right route for anything to do with an order, a delivery, a refund or the product itself.
| Distributed by | Gex Corporation LLP |
|---|---|
| Address | PO Box 12730, Ogden, UT 84404 |
| Customer service email | [email protected] |
| Customer service phone | +1 (507) 448-8190 |
We reproduce these because they are on the bottle. We do not operate them, we cannot see your order in them, and we have no influence over how quickly they reply.
Sending us your own experience
We would publish real reviews if we had them, and we would need three things from you first: your own words rather than a form to fill in, written confirmation that we may publish them, and a note of whether you want your name used. What we cannot print is anything describing blood glucose readings, an HbA1c result or a change to your medication, however good the news is — those are medical claims and a supplement page is not allowed to carry them.
Asking for a correction
Tell us the page, quote the sentence, and say what you believe is right. If you have a source or a photograph of a current label, include it. Corrections get made on the page itself rather than quietly, so anyone reading later can see what changed.
What we cannot do
We cannot tell you whether this is safe with your medication — only someone holding your medication list can. We cannot look up an order, arrange a refund, or intervene with the seller. And we cannot give medical advice of any kind, including reassurance that something is probably fine.
Before you start
This is a dietary supplement, not a medicine, and it is not a treatment for diabetes or prediabetes. Do not use it if you are pregnant or breastfeeding, and do not give it to anyone under 18. If you take any prescription medication — especially anything that lowers blood glucose — talk to your doctor first. Full detail on the safety page.
Ready to try it
Check Today's Availability
Stock and pricing are managed by the official seller. The link below goes straight to their checkout, where the current offer and the 60-day guarantee terms are shown.
